Help Centre

Having issues with Planet Zoo? You may want to contact customer support, or browse our FAQs for help with your problem. To report a bug in the game, please use the dedicated Issue Tracker.

Player Guides

Frequently Asked Questions

What is Planet Zoo?

Planet Zoo is an award-winning zoo simulator, where players construct, customise, and manage the world’s wildest zoos populated by an incredible array of animals.

In Planet Zoo, budding zookeepers can test their skills across four engaging game modes: Career, Franchise, Challenge, and Sandbox. Deep management and simulation features allow players to focus on the bigger picture, or control the smallest details to ensure animals, staff, and guests can thrive, as they build the ultimate zoo from the ground up.

What consoles will Planet Zoo: Console Edition be available on?

Planet Zoo: Console Edition will be available on PlayStation 5 and Xbox Series X|S.

Are previous updates available in Planet Zoo: Console Edition?

Yes. Planet Zoo: Console Edition will launch complete with over 4 years’ worth of improvements, 15 free feature updates and numerous quality-of-life improvements from the PC edition. Free Update 16 and the 3rd Anniversary Animal will also be coming to Console Edition at a later date.

What DLC is available for Planet Zoo: Console Edition?

14 DLCs from the PC version will be coming to Planet Zoo: Console Edition after launch, containing over 80 different animal species, 15 campaign scenarios, and over 2,000 additional scenery pieces. Be sure to sign up for emails or follow us on social media to keep up-to-date on the latest DLC news.

What are the differences between Planet Zoo: Console Edition and the PC release?

Planet Zoo: Console Edition has been designed to deliver an authentic Planet Zoo experience, with intuitive gamepad controls and powerful creative features all from the comfort of your sofa.

To ensure smooth performance as your zoos grow, Planet Zoo: Console Edition features a Zoo Complexity Meter. This meter increases as you expand and add to your dream zoo, below is an example of a detailed zoo at 21% on the Zoo Complexity Meter.

Does Planet Zoo: Console Edition support mouse and keyboard?

Yes. To bring the ultimate zoo simulator to console, we have revisited the user experience to create a gamepad accessible experience from the ground up, but if you still prefer mouse and keyboard, Planet Zoo: Console Edition will also be launching with mouse and keyboard support on console.

Does Planet Zoo: Console Edition have a workshop for sharing creations?

Yes. Planet Zoo: Console Edition will feature the Frontier Workshop which allows players to share zoos and blueprints with the rest of the Planet Zoo console community. The Frontier Workshop will feature console cross-platform support, allowing PlayStation 5 and Xbox Series X|S players to share their creations with one another.

Will the Animal Market be cross-platform in Planet Zoo: Console Edition?

No. Trading through the Animal Market will only be possible with other players on the same console platform e.g. PlayStation 5 to PlayStation 5. However, you'll be able to share and download blueprints with other players across console platforms using the Frontier Workshop.

Is Planet Zoo: Console Edition multiplayer?

No. As with the PC edition, Planet Zoo: Console Edition will not feature multiplayer gameplay. However, Planet Zoo: Console Edition does feature a number of ways to engage with the rest of the Planet Zoo community, including trading animals in Franchise Mode and sharing creations in the Frontier Workshop.

What price is Planet Zoo: Console Edition?

Planet Zoo: Console Edition will be available at the following recommended retail prices:

Base Game: £39.99/$49.99/€49.99
Deluxe Edition: £49.99/$59.99/€59.99
Ultimate Edition: £99.99/$119.99/€119.99

What is included in the Deluxe and Ultimate editions on console?

The Deluxe and Ultimate editions of Planet Zoo: Console Edition come complete with the following bonuses:

Deluxe Edition includes:
- Deluxe DLC, featuring 16 additional animals and 2 additional scenarios.
Ultimate Edition includes:
- Deluxe DLC, featuring 16 additional animals and 2 additional scenarios.
- Season Pass, featuring 14 future DLCs, containing over 80 different animal species, 15 campaign scenarios, and over 2,000 additional scenery pieces.

Will there be a physical release of Planet Zoo: Console Edition?

We don't have any plans to release a physical version of Planet Zoo: Console Edition.

What languages will Planet Zoo: Console Edition be available in?

The languages available in Planet Zoo: Console Edition will be:

English, French, German, Spanish (Spain), Spanish (Mexico), Brazilian Portuguese, Italian, Korean, Simplified Chinese, Traditional Chinese, Japanese, Danish, Dutch, Norwegian, Polish, Swedish, Czech.

Where can you buy Planet Zoo: Console Edition?

Planet Zoo: Console Edition can be purchased directly from the Playstation or Xbox Store.