Need to contact customer support?
Having issues with Planet Zoo? You may want to contact customer support, or browse our FAQs for help with your problem. To report a bug in the game, please use the dedicated Issue Tracker.
Select a category to find the help you need:
The most popular FAQs from our Knowledgebase
How can I claim and redeem my key for Planet Zoo?
My graphics card's drivers are out of date.
Planet Zoo runs poorly or will not load on my laptop.
Find out more about the exciting world of Planet Zoo
Stay up to date and be the first to hear about exclusive news & updates about Planet Zoo.
Please update your cookie consent options to enable marketing cookies in order to view this form.